At Solentay Casino Hotel, we are committed to promoting responsible gaming practices and providing our guests with a safe, enjoyable gaming environment. We believe that gambling should be an entertaining leisure activity, not a means to solve financial problems or a source of personal distress.

We have implemented comprehensive responsible gaming initiatives and work closely with organizations dedicated to preventing and addressing problem gambling. This page outlines our approach to responsible gaming and provides resources for those who may need assistance.

1. Our Responsible Gaming Commitment

Solentay Casino Hotel is dedicated to:

  • Preventing underage gambling
  • Promoting responsible alcohol consumption
  • Training our staff to recognize signs of problem gambling
  • Providing information about responsible gaming to our guests
  • Offering self-exclusion programs for those who need them
  • Supporting organizations that address problem gambling
  • Ensuring advertising and marketing materials are responsible and accurate

2. Recognizing Problem Gambling

Gambling should be a fun and entertaining activity. However, for some individuals, it can develop into a problem. The following signs may indicate that gambling has become problematic:

Time and Money

  • Spending more time or money on gambling than intended
  • Chasing losses by continuing to gamble
  • Borrowing money to gamble
  • Selling possessions to fund gambling activities

Behavioral Signs

  • Lying about gambling activities
  • Neglecting personal or professional responsibilities
  • Feeling irritable when trying to stop gambling
  • Using gambling as an escape from problems

Emotional Impact

  • Feeling guilty, anxious, or depressed about gambling
  • Experiencing relationship problems due to gambling
  • Losing interest in activities previously enjoyed
  • Preoccupation with gambling or obtaining money to gamble

If you or someone you know is experiencing these signs, it may be time to seek help from professional resources.

3. Responsible Gaming Guidelines

We encourage all our guests to follow these guidelines for a positive gaming experience:

01

Set Limits

Decide on a budget for gambling and stick to it. Consider this money as the cost of entertainment, not as a way to make money.

02

Track Time

Set a time limit for your gambling activities and take regular breaks. Balance gambling with other leisure activities.

03

Know the Games

Understand the rules, odds, and house edge of the games you play. Remember that the odds favor the casino.

04

Avoid Chasing Losses

Accept losses as part of the entertainment cost. Never try to win back money you've lost by increasing your bets.

05

Don't Gamble When Upset

Avoid gambling when you're stressed, depressed, or under the influence of alcohol or drugs.

06

Balance Your Life

Ensure that gambling is just one of many recreational activities you enjoy, not your primary source of entertainment.

4. Our Responsible Gaming Programs

4.1 Self-Exclusion Program

Solentay Casino Hotel offers a self-exclusion program for guests who wish to restrict their access to our gaming facilities. Through this program, you can voluntarily ban yourself from our casino for a specified period or permanently.

To enroll in our self-exclusion program, please visit our Responsible Gaming Ambassador at the casino or contact our Responsible Gaming Office.

4.2 Voluntary Limit Setting

We offer various tools to help you manage your gambling activity, including:

  • Time limits
  • Deposit limits
  • Loss limits
  • Session reminders

Speak with a casino host or visit our Responsible Gaming Office to set up these limits.

4.3 Staff Training

All Solentay Casino Hotel employees receive comprehensive training on responsible gaming practices and how to identify potential signs of problem gambling. Our staff is prepared to provide information and assistance to guests who may need support.

5. Resources for Help

If you or someone you know is struggling with gambling-related issues, the following resources are available:

National Problem Gambling Helpline

1-800-522-4700

Available 24/7, confidential, and toll-free

Visit Website

Gamblers Anonymous

Find local meetings and support groups

Visit Website

Gam-Anon

Support for family members and friends of problem gamblers

Visit Website

Solentay Responsible Gaming Office

On-site support and information

Located near the casino entrance

Phone: +1 (555) 123-4567 ext. 789

6. Underage Gambling

Solentay Casino Hotel strictly prohibits gambling by individuals under the age of 21. We have implemented rigorous age verification procedures, and our staff is trained to request identification from any guest who appears to be under 30 years of age.

Parents and guardians are advised not to leave minors unattended on casino property. Children may not loiter on the casino floor, even if accompanied by an adult.

7. Contact Us

If you have questions about our responsible gaming initiatives or need assistance, please contact our Responsible Gaming Office:

Solentay Casino Hotel
Responsible Gaming Office
123 Luxury Avenue
Las Vegas, NV 89109
Email: [email protected]
Phone: +1 (555) 123-4567 ext. 789

Solentay Casino Hotel is committed to providing a safe, responsible, and enjoyable gaming environment for all our guests. We believe that gambling should remain an entertaining leisure activity and are dedicated to promoting responsible gaming practices throughout our casino hotel.